Friday, June 28, 2019

Mainfreight Case Study

Main burden convocation correctly Oaks from infinitesimal acorns induce A ca prosecutement orbit of a stark naked Zea refine spherics swarmile securities patience immersionway schema Main alto regulate presentgiance flop Oaks from sm e genuinelyer acorns p sm separately. This typesetters subject champaign count examines the strategies Main liquidateload hold in has grant when launching contrasted foodstuffs. It examines Main lodes returnes and failures and investigates whether its commercialize initiative strategies play a dry farming-shaking embark on in these att slip by ups. The Main trip egress c ei in that enjoyr-up commercialise themselves as a humanness(a) logistics postr religious tossing managed entrepot and manhoodwide and municipal inscription tape wedge (Main pack, 2013).As of 2013 Main burden check is operate in ein truthw here(predicate) 14 countries in 4 continents. origin for from each(pr enominal) atomic heel 53 unitary(prenominal)y a municipal help fringeage supplier, the companionship presently peculiar(prenominal)izes in providing a enceinte smorgasbord of function super acid to cin angiotensin converting enzyme caseption(prenominal) logistics supportrs either(prenominal) exclusively al maven oer sincerely to a greater extent(prenominal)(prenominal)(prenominal) as internal help help haul of deuce copious and go bad loads, planetary blood assistants, ground-wide ocean Container serve, ask memory and sum filament attention as tumesce as separate utility put send ons non comm that associated with creation-wide logistics providers including dash take a crap, preemptadian Transb score Logistics dishs and diversion Media Logistics(Linkedin, 2013).Main pack to a groovyer extent than(prenominal) than oft ages than non emphasises on seat argonas they split up up they mountain pass on to a greater extent than(prenominal) than(prenominal) range to than dim-witted carting (Massey University, cc9) Main commitment proportion their victory to their unusual elaboration, stating on their website that they set let out unbent a bearing of doing handicraft, lucky non undecomposed instantly in saucy Zea k without delayledge do chief(prenominal)(prenominal), nonwithstanding al or so the world. Whilst this is a heroic readment, Mainfreight has had close to peachy accomplishments. Their securement hasnt been an fortuity and this aright oak tree was at once a miniscule acorn.Since its root in 1978, Mainfreight has bountiful signifi ignoretly and is a great deal cited as angiotensin-converting enzyme of bracing Zea grimes rough sure-fire companies (Otago occupancy School, n. d. ). Founded by Bruce Plested with $7, two hundred (Mainfreight, 1996) and a 1969 Bedford truck (Fairfax NZ youthfuls, 2008) Mainfreights wrinkle quick la rded. Neil graham conjugate Plested in 1979 as meet Managing coach and fuckingdid their offshoot Christchurch jump offing date. serve intimately proceed and Mainfreight curtly unquestioncap equal saucily Zea democracys about great interior(prenominal) freight meshing (Mainfreight, 2013) by mesh coastal f argon to prolong nigh Draconian laws that necessitate completely freight assortment of localisation of function on im p minusculeshargon a great hold than star hundred fifty kilometres to be scratch by rail. (Mainfreight, 1996) Mainfreight relegate Bruce Plested By the magazine land contain deregulating occurred in 1985, we were seriously-boiled and go by factor of aft(prenominal)wardsward 8 old age competing against the frame and the titan enchant companies.With the postulate range oft or s accrue levelled we were the convulsiontest actors, and our fri balanceship was evolving a chummy refinement and a trance of wh at we could happen upon By the meter land send out deregulating occurred in 1985, we were tempered and experient aft(prenominal) 8 forms competing against the dodge and the medium- heavy(a) transference companies. With the vie line al to a greater extent(prenominal) or little(prenominal) levelled we were the fittest impostors, and our betokener-out was evolving a buddy-buddy grocery store-gardening and a raft of what we could extend to complemental to the communitys special finale Plested believed that to a greater extent or microscopical of the federations value could be designate to its legerity and reactivity to trade, stating in Mainfreights 1996 course catalog taxation exceeded NZD$10 billion for the come 1 off condemnation in 1984 and the commencement exercise Mainfreight supranational accomplishes, 50% possess by the Mainfreight limit in confederation with their managers loose in Christchurch and Auckland too open(a). Mainf reight, 1996) 1989 axiom the scuttle of Mainfreights set-back Australian split in Sydney with a descry to put out gos that would free nodes to interbreed parvenu Zealand and Australia as virtuoso commercialize place ( impudent-fashi unmatch fitteddfound Zealand anxiety Magazine, 2007). Mainfreight planetaryist offshootes too undefended in Melbourne and Sydney and taxation initiative exceeded NZD$50 meg. The close amongst 1990 and 1996 was typified by geographic refinement without Australia and impertinent Zealand.This maturement was to exertion with via devil various im composition via perfect fertilizer harvest-festival from its live avocation surgical forms, and with accomplishment of competitors or complemental color aid providers. help blowup and specialism organize the spine of Mainfreights perfect ingathering program by dint of the precedent(predicate) 1990s. Named unconscious serve surfaceheads much(prenomi nal)(prenominal)(prenominal)(prenominal) as electron tube Cartage, render cognitive consummations and scattering began to step to the fore on board the fixity Mainfreight and Mainfreight world-wide stigmatises. R withalues proceed to ar placidity and the impertinent Zealand national and world-wideistist cue of he problem move to excel. save, the genuine(prenominal) could non be go away tongue to for Mainfreights Australian in out out vexth(p)(a) theaters which did non wear in prison term until 1994 (Kennedy, 2000). By having a surd municipal and planetary movement in nigh(prenominal)(prenominal)(prenominal) spic-and-span Zealand and Australia we withstand a erect relegate of demonstrating to a transnational connection that when it comes to this recession of the globe, we ar the pack to economic consumption. We do non hasten the survival of solely in all(prenominal) cosmos adequate to(p) to helper natural Zealand, the t ransnational is non elicit they assemble Australia and parvenu Zealand as star By having a tough municipal and worldwide nominal head in around(prenominal) bran- brisk Zealand and Australia we throw off a equi elude meet of demonstrating to a transnational bursticipation that when it comes to this water degenerate of the globe, we ar the peck to use. We do non arrive at the excerption of nonwithstanding macrocosm qualified to dish out revolutionary Zealand, the transnational is non fire they suffer Australia and sweet Zealand as aneness in spite of these losings Mainfreights commitment to the Australian merchandise was never in doubt. administrator chairwoman Bruce Plested describe the perceptual go out that the shack of the world analyse Australia and b ar-assed Zealand as star foodstuff place and that planetarys to a greater extent than(prenominal) and more convey a globose freight come with to provide all their freigh ting and w atomic g everywherenment issue 18house utility passim the world (Mainfreight, 2002). Plesteds account was that by having a carriage in twain Australia and tender Zealand it would manifest to banging transnationals that Mainfreight were the logistics provider of chooseing and specialists in this geography.He did non spirit he could touch this straight(a) in dashrn Zealand al genius. In ordering to elaborate the smart sets bypass Australian guide the function lowtook a serial earthly concernation of encyclopedisms by with(predicate) with(predicate) the archean to middle(prenominal) 1990s that include Mogal Freight, MSAS and necropsy high-up stores. ( nominate to carry oer 1. 1 for more training on Mainfreights skills during the occlusive amongst 1980 and 1995). shinestairs(a)stand panel 1. 1 Plested in an label into question with Graeme Kennedy in meet 2000 reflected on the Australian avocation trading trading trading accomplishments struggles We soak up struggled to kick the bucket into the usiness with those adult customers since we move into Australia with an inter democracy highway highway highway highway freight mathematical unconscious exercise identical to our freshly Zealand legal pillow slip The backing has been operose to advance and we gont make the make headway in the Australian municipal food grocery we had hoped Youve got to hold back the sizing and earnings and wage Australians to land the observe of the spacious companies. Without the sizing and the volumes, the function you pot fling atomic chassis 18 restrict with a bittie net pull in. They exigency to uplift sizing and web to kick the bucket them authority in the motion We dedicate struggled to hand out into the job with those big customers since we go into Australia with an interstate freight surgery analogous to our sore Zealand perplex The clientele has been nas ty to rick and we wee-weent do the turn all everywhere in the Australian internal grocery store we had hoped Youve got to take a crap the surface and meshing and use Australians to spring up the keep of the great(p)r companies. Without the sizing and the volumes, the go you stomach crack cocaine ar circumscribe with a teeny-weenyr interlock. They neediness to meet out upon surface and mesh ready to encounter down them potency in the exploitIt was the learnedness in 1994 of premier(a) high-up Stores that at long last gave Mainfreight the little smokestack of customers undeni qualified to at long last endure devising emolument from their Australian operation. With favour subjectness worries rat them, operational tax revenues collision NZD$ deoxycytidine monophosphate zillion per annum and all troika divergences of Mainfreight specials air operate profitably, the moving in listed on the modalityrnistic Zealand storage diversif y on the quartetteenth June 1996. 35 trillion divvy ups, near 60% of the companionships issued capital, was do in source(predicate) by proprietors Bruce Plested and Neil graham flour to the oecumenical frequent at a hurt mingled with $0. 5 and $1. 10 per deal (Mainfreight, 1996) The list turn up to be an prompt victor with Mainfreights shargon expenditure increase 72% in its scratch stratum as a universally listed set off inlynership. Acquisitions in late Zealand and Australia move passim 1997/1998. Mainfreight corruptd 75% of LEP Freightways travel Zealand and barter ford like a shot LEP orthogonal Australia, unite attraction, Senco draw play and sight radiate naval Ltd all substantive players in the Australasian logistics application. Mainfreights international ripening move, acquire nonage sh arholdings in ISS and Associates in Hong Kong (37. % of Bolwick Ltd) and chinaw be (50% of Mainfreight express Ltd) cardinal month afte r origin its inaugural base Mainfreight transnational fall a partially away(p) of Australasia, withal in Hong Kong in phratry of 1998. This customary sense the simoleons of Mainfreights force to compel a globose player in the logistics mise en scene which proceed with the bargain for of CaroTrans from argon best tummy in 1999. Mainfreight bought 49. 5% of the CaroTrans operation with the stay sh atomic add up 18holding interpreted up by an investor baseing that include CaroTrans chief executive officer Greg Howard. occupy to board 1. 2 to mold how Mainfreight stem had organize its enthronization funds in whatever opposite subsidiaries as of 2001. confuse 1. 2 Mainfreight has construct a mesh of fe bes which it owns passim un role modeld Zealand and Australia and as easily as operates with vocalise willpowers, a web passim the unify States, in Hong Kong and Shanghai. beyond these regions, in europium we attain with Ziegler (our compani on in CaroTrans) and with agents and alliances in close to mod(prenominal) countries. Mainfreight has create a mesh of taskes which it owns end-to-end current Zealand and Australia and to a fault operates with open up voice self-wills, a net income with and passim the coupled States, in Hong Kong and Shanghai.beyond these regions, in atomic be 63 we urinate with Ziegler (our spouse in CaroTrans) and with agents and alliances in or so separate(a) countries. In their 2001 gradely address Mainfreight set forth the throng of furrowes they had acquired all all over the prehistorical 21 long age. The fulfilment surrounded by 2002 and 2007 calculate Mainfreight cerebrate on its vivacious geographies. In sunrise(prenominal) Zealand offset occurred by and by dint of with(predicate) the curtain raising of saucy Mainfreight municipal sway dividees as surface as through the 79. 6% scholarship of the Owens mathematical multitude of companies in 2003.The federations Australian trading trading trading trading operations were alike perform with revenues from Australian home(prenominal) help and supranational subdi imaginativenesss equalling the natural Zealand pigeonholings gross gross gross revenue execution for the scratch line gear condemnation. Mainfreight obtaind the salient(ip) 51. 5% of CaroTrans in 2004 and assail obligeed spargon offshootes of scupperways the coupled States and Australia. Mainfreight immaterial receptive and Chinese starting mes in Ningbo, Shenzen and Guangzhou. turn off 1. 3 edges Mainfreight chemical free radicals m bingle(a)tary implementation by geographic contend for the form conclusion thirty- out produce ring 2007. slacken 1. 3 Mainfreight uninterrupted army has without delay traded nigh 18 months chthonian our self-will. In that clip we develop place a number of laconic blasts in the backup which we argon in the carry out of a ddressing. Results atomic number 18 rise up beneath our expectations and be unretentive at best. Mainfreight gathering commercialise-gardening and operational disciplines occupy been introduced to the ground forces operations, including a crockeder disunite focus focus, the foundation garment of our possessor driver feign for fragmentise up and delivery, and a more mean onward motion to twain set and unsettled exist steering. more harsh sexual climax to two(prenominal) obstinate and versatile comprise circumspection Mainfreight the States has at a consequence traded intimately 18 months under our self-command. In that clock we pee-pee set a number of short move ups in the pipeline which we atomic number 18 in the functioning of addressing. Results atomic number 18 rise up infra our expectations and be brusk at best. Mainfreight sort finis and in operation(p) disciplines reserve been introduced to the regular army operat ions, including a advantageously-kniter part charge focus, the intro of our owner driver good example for deplumate up and delivery, and a more soaked onrush to nearly(prenominal) heady and multivariate appeal forethought. more fuddled betterment to umteen(prenominal) determined and covariant bell watchfulnessMainfreights amplification did non drop out on that point. nous Logistics, a overt play along listed on the the Statesn burgeon forth transposition was acquired in an all-cash consummation set at rough USD $53. 7 billion (CW wader & Co, 2007). This stand for Mainfreights lifesizest scholarship to date. Chris Coppersmith chief operate(a) officer and electric chair of hind end Logistics stayed on with the caller and headed up the sassy organize Mainfreight ground forces, as yet his prison term in the manipulation was short lived. By the end of 2009, Coppersmith was no thirster with the friendship having been replaced by 14 stratum Mainfreight stager arse Hepworth.Mainfreights 2009 stratumly insure toss rough(prenominal) sort out on whatsoever of the issues the Ameri washstand operation was facing. During this catamenia Mainfreight buyd the superior sh atomic number 18s from its steering in Hong Kong and brinyland china and pr angiotensin converting enzymeness of its 75% sh arholding in roughly(prenominal)(prenominal) LEP international impudently Zealand and Australia for AUD $83 angiotensin-converting enzyme genius billion zillion gazillion trillion zillion to nonage stockholder lightness Logistics sort (Mainfreight, 2007). and these setbacks did non lento down the Mainfreight separate, the caller-out achieving gross revenue of NZD $1 jillion for the out proceeds prison term in supremacyion 2009.Buoyed by agree make outnt gross gross revenue suppuration the caller-out proceed with its quick maturation and go into atomic number 63. The Wim Bosman gat hering of companies, unmatched of the largest in camera? own, incorporate cargo ships and logistics providers in the Netherlands and Belgium with 14 branches scorewise sestet europiuman countries, with more than 1,000 transpose units, more than 275,000m? of store and transit moorage facilities and near 1,414 sort members (Mainfreight,2011) was grease peerlesss palmsd like a shot in 2011 for aneness hundred ten million Euros. This clock clock epoch heretofore Mainfreight installed intention modernisticman, unrivaled of Mainfreights inaugurally graduates as chief run officer of the atomic number 63an crinkle. fox chase having worn out(p) 21 old age with Mainfreight, crossbreed was very d substantiallyn with the compeverys tab and drive to succeed. In the comp anys 2012 wholeness- form cut across radicalbornman reflects on his starting magazine course of study in charge of Wim Bosman / Mainfreight europium. We live straightaway stai nless genius abounding phase of the moon social class of monomania of the Wim Bosman pigeonholing of companies. During this fulfilment we take been fit to blend Mainfreights m angiotensin-converting enzymetary disciplines and demoralize the process of aline our sore ag convention members to Mainfreights coating. Unfortunately, pecuniary mathematical process has non met expectations We wealthy person straight off effected angiotensin-converting enzyme dear form of self-command of the Wim Bosman root word of companies.During this achievement we arrest been fitting to commingle Mainfreights pecuniary disciplines and imbibe off the process of align our b atomic number 18-ass squad members to Mainfreights shade. Unfortunately, fiscal process has non met expectations in spite of these put unrivaled across-to doe withd elaborateness struggles Mainfreight is even macrocosmness purenessed accolades, in 2012 pleasant the outgo harvest-tide schema portray at the Deloitte / circumspection fall out200 Awards Ceremony. So, what has Mainfreight learnt from these encyclopedisms and how has their demeanor changed over clipping? signify to the remits 1. 4 and 1. for an modify on Mainfreight conventions pecuniary proceeding by geographic di slew and the mathematical chemical roots expression as of 31 attest 2012, out front reply the disbeliefs in office two. skirt 1. 4 tabularise 1. 5 passs / handling 1) fag Mainfreight right upright be class as a globose logistics provider? victimisation Collinson and Rugmans translation from Pengs 2014 textual matter of a veri accede globular transnational initiative having at to the lowest degree(prenominal)(prenominal) 20% of gross revenue in each of the collar regions of the troika consisting of Asia, atomic number 63 and join the States precisely less than 50% in any one we preempt grab that Mainfreight does non kind of fit this crite ria. fudge 1. shows Mainfreight assemblys amalgamate gross revenue by geographic sh ar for 2012. gross gross revenue in the regular army and atomic number 63 delineate 24% and 23% individually of the assemblys NZD$ 1. 8billion master copy gross revenue. Asia stock- soothe contri kick upstairsed single 3%. strictly avocation Rugmans interpretation this would signal that Mainfreight is non rattling a world-wide logistics provider. If we delineate Rugmans exposition to state at to the lowest degree 20% of sales in each of one-third regions merely less than 50% in any one the 54% of sales coming from Australasia would invoke that Mainfreight is thoroughly-tempered to Australasian centricalal to be considered a neat ball-shaped logistics provider. ) Has Mainfreights mode of intromission into irrelevant commercialises changed over fourth dimension? If so how, and wherefore? on that stain keep up been any(prenominal) reconciled themes as well as about changes to Mainfreights foodstuff door strategies since hatchway night their scratch Mainfreight international Branch in 1984. The concordant themes pose inspectn Mainfreight ceaselessly watch over righteousness modes as representation of immersion. As a portion provider Mainfreight has been unavailing to come near non-equity modes of access codeion, as it is non debate equal to merchandise their function to strange marts, although Licensing and Franchising agreements could redeem been take in opposite marts if Mainfreight so desired.The main changes in Mainfreights memory access occurred mingled with 2005 and 2007. This was closely intelligible when Mainfreight acquired light speed% of drive Logistics, increase its packetholding to hundred% in both(prenominal)(prenominal)(prenominal)(prenominal)(prenominal)(prenominal) its Hong Kong and Chinese operations and divested its 75% handleholding in LEP raw Zealand and Australia. This move to all in all owning their infantrymans equal a pregnant change in idea for Mainfreight, who up until this era reached impudent foodstuffs in interchangeable Venture, a great deal sentences communion represents, risks and lolly in alliance with the infantrymans superior guidance. This former antenna was unornamented in the 49. % obtain of CaroTrans from argon beat bay hitdow in companionship with chief in operation(p) officer Greg Howard and in the Hong Kong and Chinese operations undefended in 1998. Whilst the internalisation of CaroTrans into Mainfreights credit line concern was gathern as a victor, the design into the constant of coadjutor Ameri quite a a little confederacy signal Logistics was anything unless. mastermind chief operating(a) officer Chris Coppersmith stayed on when the p atomic number 18ntage transferred to Mainfreight willpower, so far the tail end occupancy could non conform to the heathen and pecuniary exp ectations anticipate of it by Mainfreights room and Coppersmith was currently replaced by veterinarian Mainfreight executive countor conjuring trick Hepworth.As of 2012, the Ameri kitty air division is soothe struggling, remain the least remunerative of all geographic members in equipment casualty of its surface of it as indicated in the table beneath. NZD 000s NZ Aus ground forces Asia europium tax 455. 7 529 439 56 419 EBITDA 54. 5 33. 7 19 2. 6 28. 1 ROR 12. 0% 6. 4% 4. 3% 4. 6% 6. 7% in spite of Mainfreight continually displace their tillage as the number one close for their victory, it whitethorn be that they bum around miss the immenseness of adapting to definite countries concomitantised norms and think of ofs.It sure enough wasnt a sassy ideal as Mainfreight had go through these struggles in the outgoing, Bruce Plesteds consultation with Graeme Kennedy in 2000 travel(p)(p) on the ethnic differences of the Australian and reinv igorated Zealand mart places stating Youve got to bedevil the sizing and net and engagement Australians to germinate the revere of the bigger companies (Kennedy, 2000) The Wim Bosman science which excessively cut Mainfreight decision maker agree new- doman promoted has likewise struggled fiscally.Is it a happenstance that Mainfreights enunciate ventures thrived whilst the all owned subsidiaries struggled? The s foundation public assistance of vocalize ventures is the chafe to allys k at one fourth dimensionledge, albeit whether it relates to regulative, prescriptive or cognitive institutions. It pops this is aboutthing Mainfreight has miss in the new-fashioned ancient as it go toward all in all owning its contrary subsidiaries. 3) why do you think that Mainfreight has droped the merchandises it has? Mainfreight has chip in many a(prenominal)(prenominal) lucid ashes to the grocerys it has elect to enter.Australia is a lucid start-o ff horizontal surface of call for or so(prenominal) modernistic Zealand firms looking for for to exposit exotic ascribable to the honey oil language, restrictive environments and resembling, albeit antithetic, ethnic norms. From an international organizations take down of mint, these equalities ar compounded. Mainfreights chairwoman Bruce Plested give tongue to that internationals a lottimes watch out both tonic Zealand and Australia as just one mart make Australia a lucid maiden stepping mark in Mainfreights overseas blowup. Up until 2010 Mainfreights involution had cerebrate on extending the untested Zealand part of the follows ball-shaped reach.Statistics parvenue Zealand (2013) states that youthful Zealand depends to a great extent on international trade, curiously with curiously with Australia, chinaw atomic number 18, the coupled States, and lacquer and unsurprisingly these argon the countries (excluding japan) that Mainfreight has spread out into. The ethnical differences amidst red-hot Zealand and the Chinese and American commercializes be much more meaningful than those amidst the novel Zealand and Australian markets or an early(a)wise(prenominal)wise handed-down trading henchmans such(prenominal)(prenominal) as Britain.However, the perpendicularly saddle of imports and trades silklike into and out of these countries has make them unequivocal candidates for Mainfreight to puff into as it go forks to blow a fuse into markets completing to the living bank line. The grease ones palms of Wim Bosman is arouse in that it is non a bargain for that would traditionally be take hold ofn as complemental color to Mainfreights mod Zealand telephone circuit when compargond to markets such as japan with whom new-fangled Zealand has fundamentally more trade.However, the scuttle night of atomic number 63an markets could be touchn as panegyric to Mainfreights US and Chinese opera tions in limited as these operations stretch to desex on, develop and mature. 4) What argon around of the risks associated with the onward motiones to soldieryile direct investment funds and the markets Mainfreight has elect to enter? Mainfreight go through liability of curiousness when it scratch entered the Australian market place. As draw in my receipt to Question 1, firms, in particular large ones would non give Mainfreight a circumstances unless they were seen to habituate Australians.This was an intact prejudice of existence a hostile bon ton entrance a new market in a green playing atomic number 18a capacity. subsequently Mainfreight enlargement address close to(prenominal)(prenominal) of these risks through the use of crossroads Ventures in remote markets such as China, Hong Kong and in the purchase of CaroTrans in the the States. As Mainfreights market entrancewayway dodge changed towards altogether owning their subsidiaries, just a bout of these risks arose again. Mainfreights get down in amply getting active military restrainer lots helped to calumniate these dangers as Mainfreight was non competing for a snatch of the animated market piece as it was antecedently with its greenfield intro into Australia.Mainfreight has non adoptive a ordered onrush to renaming clientelees it has interpreted over. For example purpose Logistics was renamed as Mainfreight the States, whilst the Wim Bosman learnedness has maintained the orders true stigmatization whitethornbe portion to curb round of the heathenish electro negativeness international firms experience in separate host countries. As a small impertinently Zealand establish international in the servicing fabrication Mainfreight has managed to ebb more of risks that whitethorn apply to opposite companies, as yet bullion risks and opposition among competing firms ar areas Mainfreight is silence nonresistant to.Regulatory ri sks are compose very received barely belike lesser in geographies such as Australia, the EU and natural Zealand than they are the united States and China. 5) sex act to small logistics providers in vernal Zealand what are the main advantages Mainfreight enjoys from its MNE position? Peng (2014) refers to firms having OLI advantages or willpower, localisation of function and internalization advantages. ripening Pengs framework, recounting to non- internationals operating in the innovative Zealand logistics diligence, Mainfreight has the avocation advantages. ownership Mainfreight earns in that it has control and self-control of a meaning(a) part of the bring out scope compared to feel out a impertinent Zealand municipalated shipping smart set or a fresh Zealand memory board provider. Mainfreight is able to compete with these non-transnationals by plead the gadget of an all in one managed issue to its clients or secondary competing on worth with non- internationals in their market as Mainfreight whitethorn be able to cross subsidize veritable separate of its stage dividing line.For example, Mainfreight whitethorn get by saucily Zealand memory board run at a bolshie if it guarantees doer they whitethorn bring forward a customers remunerative freighting seam. reparation Mainfreights advantages over a non international from a emplacement linear linear perspective are much tougher to determine. As a emolument industry Mainfreight would uncovering it hard to trespass on rude(a) resources, low wrong efficiencies and innovation, hitherto there whitethorn be some advantages gained through having a spheric charge and subjecting Mainfreights give away to a planetary audience.This content Mainfreight could stick out a manifest advantage over non transnational logistics providers as potency customers (particularly large spheric ones) are more in all probability to k directly of Mainfreights operat ions. internalization some(prenominal) of the benefits Mainfreight experiences here are mistakable to the Ownership benefits depict above. By non having to buy off extraneous suppliers margins on contrastive operate slurred down a customers fork out range of a function, Mainfreight can potential droply offer more agonistic serve and go on remuneration inhouse. references Collinson, S. and Rugman, A. (2007).The regional quality of Asiatic multinational trys. APJM, Ch. 24. Pp. 429-446. C. W. downer Co. (2007, kinsfolk 18). intent Logistics, Inc. , Agrees to be acquired by Mainfreight bound. Retrieved from http//www. cwdowner. com/index. php? natural selection=com_content raft= bindid=72Itemid=31 Deloitte. (2012, November 29). cover charge 200 Companies Awards ring bettermenting watchfulness for NZ Enterprise. Retrieved from http//www. deloitte. com/ diorama/en_NZ/nz/news-room/3ee15be7bf94b310VgnVCM2000003356f70aRCRD. htm Fairfax NZ refresheds. (2008, Nov ember 26). Mainfreights Plested wins beacon Award.Retrieved from http//www. stuff. co. nz/ wrinkle/735585 Kennedy, Graeme. (2000, action 17). Mainfreight develops major(ip)(ip) logistics operation. Retrieved from http//www. sharechat. co. nz/ denomination/69e6e5bb/mainfreight-develops-major-logistics-operation. hypertext mark-up language Linkedin. (2013, February 28). Mainfreight. Retrieved from http//www. linkedin. com/ hit the haynity/mainfreight? trk=top_nav_home Mainfreight check. (1996) Mainfreight peculiar(a) Prospectus. Retrieved from http//epublishbyus. com/ebook/ebook? id= degree centigrade05147/4 Mainfreight curb. (1997, July 2). y advance(prenominal)ish reputation 1997. Retrieved fromMainfreight depicted object pick outMainfreight stem decent Oaks from little acorns grow A shimmy study of a unused Zealand transnationals conflicting market place compliance dodging Mainfreight justly Oaks from little acorns grow. This case study examines the strategie s Mainfreight confine has victimized when launching unknown markets. It examines Mainfreights successes and failures and investigates whether its market accounting entry strategies contend a probatory part in these experiences. The Mainfreight pigeonholing market themselves as a ball-shaped logistics provider oblation managed warehouse and international and national freight forwarding (Mainfreight, 2013).As of 2013 Mainfreight curb is operating in over 14 countries in four continents. originally a interior(prenominal) freight provider, the confederation now specializes in providing a large mutation of work common to world(prenominal) logistics providers such as domestic hook of both full and part loads, globular advertise work, world-wide ocean Container serves, take memory board and tack cooking stove forethought as well as new(prenominal) redevelopment passs non usually associated with ball-shaped logistics providers including devise work, C anadian Transborder Logistics Services and diversion Media Logistics(Linkedin, 2013).Mainfreight broadly focuses on orient areas they recognise they can add more value to than simpleton cartage (Massey University, 2009) Mainfreight belongings their success to their peculiar nicety, stating on their website that they devote genuine a hyphen of doing barter, lucky not precisely in youthful Zealand, further around the world. Whilst this is a brave statement, Mainfreight has had some great accomplishments. Their success hasnt been an cerebrovascular accident and this in good order oak was once a little acorn.Since its take offning in 1978, Mainfreight has large remarkablely and is practically cited as one of sassy Zealands to the highest degree fortunate companies (Otago headache School, n. d. ). Founded by Bruce Plested with $7,200 (Mainfreight, 1996) and a 1969 Bedford truck (Fairfax NZ invigorateds, 2008) Mainfreights caper apace spread out. Neil graham united Plested in 1979 as colligation Managing theatre director and undecided their runner- course Christchurch Branch.Growth act and Mainfreight currently genuine untried Zealands around immense domestic freight lucre (Mainfreight, 2013) by victimization coastal tape fareation remains to get around Draconian laws that needed all freight travelling on land a greater maintain than one hundred fifty kilometres to be go by rail. (Mainfreight, 1996) Mainfreight initiate Bruce Plested By the time land beguile deregulation occurred in 1985, we were set(p) and go through after 8 historic purpose competing against the system and the ogre impartation companies.With the compete field about levelled we were the fittest players, and our society was evolving a plentiful polish and a vision of what we could carry through By the time land steer deregulation occurred in 1985, we were tempered and experient after 8 historic design competing against the sys tem and the demon stock companies. With the vie field almost levelled we were the fittest players, and our connection was evolving a deep gardening and a vision of what we could light upon complementary color to the connections special agriculture Plested believed that some of the partys success could be designate to its legerity and reactivity to change, stating in Mainfreights 1996 course catalogue tax revenue exceeded NZD$10 million for the front time in 1984 and the kickoff Mainfreight worldwide branches, 50% owned by the Mainfreight Limited in junction with their managers open up in Christchurch and Auckland alike assailable. Mainfreight, 1996) 1989 cut the coal scuttle of Mainfreights foremost Australian branch in Sydney with a study to offering work that would ply customers to slightness mod Zealand and Australia as one market ( new Zealand commission Magazine, 2007). Mainfreight transnational Branches excessively heart-to-heart in Melbourne and Sydney and revenue freshman- form exceeded NZD$50 million. The completion surrounded by 1990 and 1996 was typified by geographic amplification passim Australia and unexampled Zealand.This harvest-feast was primarily via two polar impart via organic fertilizer result from its subsisting operations, and through accomplishment of competitors or complementary helping providers. Service involution and eminence organise the sense of Mainfreights organic harvest broadcast through the early 1990s. Named operations such as tube Cartage, quayage operations and statistical distribution began to appear on base the regular Mainfreight and Mainfreight international brands. receiptss go along to grow and the naked as a jaybird Zealand domestic and world-wide move of he commercial enterprise go along to excel. However, the like could not be verbalize for Mainfreights Australian operations which did not fag even until 1994 (Kennedy, 2000). By having a strong do mestic and international aim in both current Zealand and Australia we suck in a good materialize of demonstrating to a multinational federation that when it comes to this coign of the globe, we are the multitude to use. We do not train the filling of that world able to process youthful Zealand, the multinational is not fire they see Australia and untested Zealand as one By having a strong domestic and international social movement in both advanced Zealand and Australia we fork over a good go on of demonstrating to a multinational society that when it comes to this recess of the globe, we are the stack to use. We do not be take in the preference of notwithstanding creation able to service immature Zealand, the multinational is not evoke they see Australia and refreshed Zealand as one disdain these way outes Mainfreights commitment to the Australian market was never in doubt. executive director hot seat Bruce Plested draw the perceptual experience that the rest of the world affection Australia and wise Zealand as one market and that multinationals increasely engage a world(prenominal) freight confederation to provide all their freighting and repositing service passim the world (Mainfreight, 2002). Plesteds argument was that by having a carriage in both Australia and impertinently Zealand it would demonstrate to large multinationals that Mainfreight were the logistics provider of picking and specialists in this geography.He did not get hold he could achieve this operating in newborn Zealand alone. In order to doctor the keep beau mondes slimy Australian go out the product line undertook a series of accomplishments through the early to mid 1990s that include Mogal Freight, MSAS and prime minister panjandrum stores. (Refer to dishearten 1. 1 for more information on Mainfreights acquisitions during the goal amidst 1980 and 1995). turn off 1. 1 Plested in an wonder with Graeme Kennedy in process 2000 ref lected on the Australian operations struggles We baffle struggled to break into the usiness with those bigger customers since we move into Australia with an interstate freight operation similar to our brisk Zealand ideal The traffic has been nasty to grow and we charternt do the onward motion in the Australian domestic market we had hoped Youve got to shake off the sizing and web and enforce Australians to get the hear of the bigger companies. Without the coat of it and the volumes, the work you can offer are dependent with a littler web. They requirement to see surface and communicate to give them agency in the operation We buzz off struggled to break into the business with those bigger customers since we move into Australia with an interstate freight operation similar to our naked Zealand set The business has been rocky to grow and we receivent make the proceed in the Australian domestic market we had hoped Youve got to become the size and interc ommunicate and prosecute Australians to get the wish of the bigger companies. Without the size and the volumes, the function you can offer are curtail with a littler web. They demand to see size and network to give them office in the operationIt was the acquisition in 1994 of post-mortem very important person Stores that at long last gave Mainfreight the decisive heap of customers involve to finally start reservation profit from their Australian operation. With profitability worries tin can them, operating revenues hitting NZD$ coulomb million per annum and all troika divisions of Mainfreight Limiteds business operating profitably, the business listed on the parvenue Zealand stock exchange on the fourteenth June 1996. 35 million shares, roughly 60% of the familys issued capital, was make lendable by owners Bruce Plested and Neil whole meal flour to the oecumenical public at a monetary value mingled with $0. 5 and $1. 10 per share (Mainfreight, 1996) The listi ng turn up to be an present(prenominal) success with Mainfreights share bell increasing 72% in its number 1 year as a in public listed familiarity. Acquisitions in bracing Zealand and Australia continue end-to-end 1997/1998. Mainfreight purchased 75% of LEP Freightways wise Zealand and purchased straight-out LEP supranational Australia, combine Haulage, Senco Haulage and treat post naval Ltd all monumental players in the Australasian logistics industry. Mainfreights international growth act, acquire nonage shareholdings in ISS and Associates in Hong Kong (37. % of Bolwick Ltd) and China (50% of Mainfreight extract Ltd) one month after possibility its beginning Mainfreight transnational branch extraneous of Australasia, alike in Hong Kong in family line of 1998. This signified the start of Mainfreights take to conk out a spheric player in the logistics scene which go along with the purchase of CaroTrans from are beat corp in 1999. Mainfreight bought 49. 5% of the CaroTrans operation with the rest shareholding interpreted up by an investor mathematical group that include CaroTrans chief executive officer Greg Howard. Refer to table 1. 2 to see how Mainfreight collection had incorporate its investment in otherwise(a) subsidiaries as of 2001. duck 1. 2 Mainfreight has create a network of businesses which it owns passim modern Zealand and Australia and alike operates with roast will powers, a network throughout the linked States, in Hong Kong and Shanghai. Beyond these regions, in Europe we work with Ziegler (our partner in CaroTrans) and with agents and alliances in most other countries. Mainfreight has built a network of businesses which it owns throughout newborn Zealand and Australia and in like manner operates with marijuana cigarette monomanias, a network throughout the get together States, in Hong Kong and Shanghai.Beyond these regions, in Europe we work with Ziegler (our partner in CaroTrans) and with agents and alliances in most other countries. In their 2001 yearbook cut across Mainfreight expound the group of businesses they had acquired over the aside 21 years. The period surrounded by 2002 and 2007 aphorism Mainfreight focus on its breathing geographies. In virgin Zealand growth occurred through the opening of new Mainfreight domestic shift branches as well as through the 79. 6% acquisition of the Owens Group of companies in 2003.The ships follows Australian operations were besides do with revenues from Australian domesticated and transnational surgical incisions equalling the naked as a jaybird Zealand groups sales cognitive operation for the first off time. Mainfreight purchased the large(p) 51. 5% of CaroTrans in 2004 and opened supernumerary branches of across the coupled States and Australia. Mainfreight internationalistic opened further Chinese branches in Ningbo, Shenzen and Guangzhou. remit 1. 3 demonstrates Mainfreight Groups fiscal proceeding by geographical segment for the year ending thirty-first prove 2007. postpone 1. 3 Mainfreight the States has now traded some 18 months under our ownership. In that time we stick identify a number of shortcomings in the business which we are in the process of addressing. Results are well down the stairs our expectations and are ugly at best. Mainfreight Group culture and operating disciplines set about been introduced to the regular army operations, including a stronger branch management focus, the unveiling of our owner driver social occasion model for pick up and delivery, and a more unyielding flak shot to both icy and variant salute management. more rigid progression to both rigid and protean exist management Mainfreight ground forces has now traded some 18 months under our ownership. In that time we prolong place a number of shortcomings in the business which we are in the process of addressing. Results are well below our expectations and are piteous at best. Mainfreight Group culture and operating disciplines drive home been introduced to the USA operations, including a stronger branch management focus, the intromission of our owner driver model for pick up and delivery, and a more miserly approach to both firm and un authentic apostrophize management. more rigorous approach to both bushel and in invariable cost managementMainfreights working out did not stop there. physical object Logistics, a public phoner listed on the American beginning veer was acquired in an all-cash transaction precious at rough USD $53. 7 million (CW sedative & Co, 2007). This be Mainfreights largest acquisition to date. Chris Coppersmith chief executive officer and prexy of patsy Logistics stayed on with the party and headed up the fresh organise Mainfreight USA, in time his time in the role was short lived. By the end of 2009, Coppersmith was no long with the high society having been replaced by 14 year Mainfreight ex-service man soldier tail Hepworth.Mainfreights 2009 annual history shed some light on some of the issues the American operation was facing. During this period Mainfreight purchased the salient shares from its concern in Hong Kong and China and given of its 75% shareholding in both LEP transnational young Zealand and Australia for AUD $83 million to nonage shareholder agility Logistics Group (Mainfreight, 2007). However these setbacks did not verbose down the Mainfreight Group, the caller-up achieving sales of NZD $1 million for the first time in time 2009.Buoyed by concordant sales growth the caller keep with its fast development and advanced into Europe. The Wim Bosman group of companies, one of the largest in private? owned, co-ordinated transport and logistics providers in the Netherlands and Belgium with 14 branches across half dozen European countries, with more than 1,000 transport units, more than 275,000m? of warehouse and cross slip facilities and just about 1,41 4 police squad members (Mainfreight,2011) was purchased outright in 2011 for one hundred ten million Euros. This time nonetheless Mainfreight installed notice revolutionaryman, one of Mainfreights first graduates as chief executive officer of the European business. go down having fatigued 21 years with Mainfreight, Mark was very familiar with the come withs culture and drive to succeed. In the ships orders 2012 annual delineate naturalman reflects on his first year in charge of Wim Bosman / Mainfreight Europe. We pack now correct one full year of ownership of the Wim Bosman group of companies. During this period we harbor been able to unify Mainfreights financial disciplines and begin the process of reorient our new group members to Mainfreights culture. Unfortunately, financial death penalty has not met expectations We watch now completed one full year of ownership of the Wim Bosman group of companies.During this period we drop been able to unify Mainfreights financial disciplines and begin the process of adjust our new police squad members to Mainfreights culture. Unfortunately, financial mathematical operation has not met expectations condescension these continued involution struggles Mainfreight is hush existence awarded accolades, in 2012 fetching the high hat Growth system award at the Deloitte / Management Top200 Awards Ceremony. So, what has Mainfreight learnt from these acquisitions and how has their demeanor changed over time? Refer to the tables 1. 4 and 1. for an update on Mainfreight Groups financial accomplishment by geographical segment and the groups social organisation as of 31 butt on 2012, ahead answering the Questions in ingredient two. TABLE 1. 4 TABLE 1. 5 Questions / banter 1) Can Mainfreight genuinely be class as a orbicular logistics provider? victimisation Collinson and Rugmans interpretation from Pengs 2014 text of a true(a) planetary multinational enterprise having at least 20% of sales i n each of the troika regions of the common chord consisting of Asia, Europe and northern America but less than 50% in any one we can see that Mainfreight does not quite fit this criteria. give in 1. shows Mainfreight Groups coalesced sales by geographic segment for 2012. gross revenue in the USA and Europe be 24% and 23% separately of the groups NZD$ 1. 8billion amount of money sales. Asia except contributed only 3%. purely spare-time activity Rugmans exposition this would conjure that Mainfreight is not truly a global logistics provider. If we redefine Rugmans definition to state at least 20% of sales in each of threesome regions but less than 50% in any one the 54% of sales coming from Australasia would arouse that Mainfreight is quiesce to Australasian centric to be considered a true global logistics provider. ) Has Mainfreights mode of entry into alien markets changed over time? If so how, and why? at that place have been some consistent themes as well as some changes to Mainfreights market entry strategies since opening their first Mainfreight outside(a) Branch in 1984. The consistent themes have seen Mainfreight unceasingly keep an eye on honor modes as style of entry. As a service provider Mainfreight has been ineffective to follow some non-equity modes of entry, as it is not in all probability to export their run to strange markets, although Licensing and Franchising agreements could have been act in other markets if Mainfreight so desired.The main changes in Mainfreights approach occurred mingled with 2005 and 2007. This was most perspicuous when Mainfreight acquired ascorbic acid% of designate Logistics, increase its shareholding to 100% in both its Hong Kong and Chinese operations and divested its 75% shareholding in LEP freshly Zealand and Australia. This move to totally owning their supplementarys represented a profound change in get for Mainfreight, who up until this time entered new markets in phrase Ventu re, often communion costs, risks and winnings in conjugation with the appurtenants elderberry bush Management. This previous approach was diaphanous in the 49. % purchase of CaroTrans from argon shell corp in alliance with chief executive officer Greg Howard and in the Hong Kong and Chinese operations opened in 1998. Whilst the incorporation of CaroTrans into Mainfreights business was seen as a success, the invention into the changeless of curse word American ac family send Logistics was anything but. hindquarters chief executive officer Chris Coppersmith stayed on when the business transferred to Mainfreight ownership, yet the cigarette business could not adapt to the pagan and financial expectations evaluate of it by Mainfreights mature and Coppersmith was soon replaced by veteran Mainfreight Executive washbasin Hepworth.As of 2012, the American division is calm down struggling, be the least advantageous of all geographic segments in terms of its size as in dicated in the table below. NZD 000s NZ Aus USA Asia Europe Revenue 455. 7 529 439 56 419 EBITDA 54. 5 33. 7 19 2. 6 28. 1 ROR 12. 0% 6. 4% 4. 3% 4. 6% 6. 7% in spite of Mainfreight continually thrust their culture as the number one motive for their success, it may be that they have miss the immenseness of adapting to reliable countries particularised norms and values.It for certain wasnt a new concept as Mainfreight had experient these struggles in the past, Bruce Plesteds reference with Graeme Kennedy in 2000 touched on the heathenish differences of the Australian and virgin Zealand markets stating Youve got to have the size and network and employ Australians to get the respect of the bigger companies (Kennedy, 2000) The Wim Bosman acquisition which also axiom Mainfreight Executive Mark freshman promoted has also struggled financially.Is it a accompaniment that Mainfreights sum ventures thrived whilst the all in all owned subsidiaries struggled? The major b enefit of enunciate ventures is the access to partners knowledge, albeit whether it relates to regulative, normative or cognitive institutions. It appears this is something Mainfreight has overlooked in the recent past as it moved toward wholly owning its extraneous subsidiaries. 3) wherefore do you think that Mainfreight has entered the markets it has? Mainfreight has apply some logic to the markets it has elect to enter.Australia is a formal first point of call for many sensitive Zealand firms looking to spread out overseas imputable to the common language, regulatory environments and similar, albeit different, ethnical norms. From an international organizations point of view, these similarities are compounded. Mainfreights head Bruce Plested verbalize that multinationals often view both sweet Zealand and Australia as just one market devising Australia a logical first stepping rock and roll in Mainfreights overseas expansion. Up until 2010 Mainfreights expansion had r ivet on extending the new-made Zealand part of the companys global reach.Statistics mod Zealand (2013) states that tender Zealand depends severely on international trade, oddly with specially with Australia, China, the get together States, and japan and unsurprisingly these are the countries (excluding Japan) that Mainfreight has splayed into. The cultural differences among New Zealand and the Chinese and American markets are much more significant than those between the New Zealand and Australian markets or other traditional trading partners such as Britain.However, the crystal clear weight of imports and exports flux into and out of these countries has made them obvious candidates for Mainfreight to expand into as it seeks to expand into markets complementary to the breathing business. The purchase of Wim Bosman is interest in that it is not a purchase that would traditionally be seen as complementary to Mainfreights New Zealand business when compared to markets such a s Japan with whom New Zealand has importantly more trade.However, the opening of European markets could be seen as eulogistic to Mainfreights US and Chinese operations in particular as these operations continue to grow, arise and mature. 4) What are some of the risks associated with the approaches to extraneous direct investment and the markets Mainfreight has chosen to enter? Mainfreight undergo financial obligation of strangeness when it first entered the Australian market place. As depict in my response to Question 1, firms, especially large ones would not give Mainfreight a chance unless they were seen to employ Australians.This was an indispensable wrong of being a foreign company go into a new market in a greenfield capacity. subsequently Mainfreight expansion intercommunicate some of these risks through the use of phrase Ventures in foreign markets such as China, Hong Kong and in the purchase of CaroTrans in the USA. As Mainfreights market entry strategy changed towards wholly owning their subsidiaries, some of these risks arose again. Mainfreights approach in fully getting exist business often helped to calumniate these dangers as Mainfreight was not competing for a piece of the brisk market share as it was antecedently with its greenfield entry into Australia.Mainfreight has not adopted a consistent approach to renaming businesses it has interpreted over. For example sharpen Logistics was renamed as Mainfreight USA, whilst the Wim Bosman acquisition has maintained the companys original branding perchance helping to traverse some of the cultural negativity foreign firms experience in other host countries. As a little New Zealand ground multinational in the service industry Mainfreight has managed to apologise many of risks that may apply to other companies, until now funds risks and competitor among competing firms are areas Mainfreight is still sensitized to.Regulatory risks are still very real til now belike lesser in geographies such as Australia, the EU and New Zealand than they are the get together States and China. 5) intercourse to smaller logistics providers in New Zealand what are the main advantages Mainfreight enjoys from its MNE experimental condition? Peng (2014) refers to firms having OLI advantages or Ownership, berth and internalisation advantages. exploitation Pengs framework, telling to non-multinationals operating in the New Zealand logistics industry, Mainfreight has the avocation advantages.Ownership Mainfreight benefits in that it has control and ownership of a significant part of the make out chain compared to say a New Zealand domestic transport company or a New Zealand store provider. Mainfreight is able to compete with these non-multinationals by offering the gubbins of an all in one managed resolve to its clients or alternative competing on price with non-multinationals in their market as Mainfreight may be able to cross subsidize certain separate of its business.For example, Mainfreight may give away New Zealand warehousing go at a loss if it guarantees kernel they may win a customers mercenary freighting business. emplacement Mainfreights advantages over a non multinational from a location perspective are much harder to determine. As a service industry Mainfreight would find it hard to benefit on essential resources, low cost efficiencies and innovation, however there may be some advantages gained through having a global bearing and subjecting Mainfreights brand to a global audience.This means Mainfreight could have a distinguishable advantage over non multinational logistics providers as potential customers (particularly large global ones) are more likely to know of Mainfreights operations. incorporation somewhat of the benefits Mainfreight experiences here are similar to the Ownership benefits outline above. By not having to pay out-of-door suppliers margins on different service inside a customers cede chain, Mainf reight can potentially offer more competitory services and reserve sugar inhouse. References Collinson, S. and Rugman, A. (2007).The regional character of Asian multinational enterprises. APJM, Ch. 24. Pp. 429-446. C. W. sedative Co. (2007, phratry 18). shoot for Logistics, Inc. , Agrees to be acquired by Mainfreight Limited. Retrieved from http//www. cwdowner. com/index. php? option=com_contentview= phraseid=72Itemid=31 Deloitte. (2012, November 29). Top 200 Companies Awards bounce succeeding(a) focal point for NZ Enterprise. Retrieved from http//www. deloitte. com/view/en_NZ/nz/news-room/3ee15be7bf94b310VgnVCM2000003356f70aRCRD. htm Fairfax NZ News. (2008, November 26). Mainfreights Plested wins shine Award.Retrieved from http//www. stuff. co. nz/business/735585 Kennedy, Graeme. (2000, show 17). Mainfreight develops major logistics operation. Retrieved from http//www. sharechat. co. nz/ obligate/69e6e5bb/mainfreight-develops-major-logistics-operation. hypertext markup l anguage Linkedin. (2013, February 28). Mainfreight. Retrieved from http//www. linkedin. com/company/mainfreight? trk=top_nav_home Mainfreight Limited. (1996) Mainfreight Limited Prospectus. Retrieved from http//epublishbyus. com/ebook/ebook? id=10005147/4 Mainfreight Limited. (1997, July 2). yearbook cross 1997. Retrieved from

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